Return & Exchange Policy
At Yellowbell.co, we take great care to ensure the quality of our products. Please read our Return & Exchange Policy carefully before making a purchase.
1. No Returns – Exchange Only
- We do not accept returns or offer refunds.
- Exchanges are allowed only in case of a manufacturing defect or if the product is damaged at the time of delivery.
2. Exchange Eligibility
An exchange will be accepted only if:
- The product has a manufacturing defect or has been damaged during transit.
- The issue is reported to us within 48 hours of delivery.
- The product is returned by the customer within 7 days of delivery.
- The product is unused, unwashed, and in its original condition with tags intact.
3. Exchange Process
To request an exchange:
- Email us at yellowbell.store@gmail.com
- Share your order number, clear images/videos of the defect or damage, and a brief description.
- Once approved, exchange instructions will be shared.
4. Non-Eligible Items
The following items are not eligible for exchange:
- Products without manufacturing defects or damage
- Products showing signs of use, washing, or alteration
- Sale or discounted items (unless damaged or defective)
- Minor variations in color, texture, or measurements
5. Shipping for Exchange
- Customers are responsible for shipping the product back to us unless stated otherwise.
- Yellowbell.co will ship the exchanged product once the original item is received and inspected.
6. Final Decision
- All exchange requests are subject to inspection and approval by Yellowbell.co.
- The decision of Yellowbell.co will be final.
7. Contact Us
For exchange-related queries, contact us at:
Brand Name: Yellowbell.co
Email: yellowbell.store@gmail.com
Instagram: @yellowbell.co
Country: India
Disclaimer ~ model images used for display are AI generated and are for reference purpose only. However real image of the products have been displayed which may differ in color slightly due to photographic and lighting sources.